Through its state of the art and high tech SpeakUp system, People Intouch enables dedicated client company officers to communicate directly – by telephone or the Internet - with (anonymous) employees and other associates. The dedicated company officer and employee each communicate entirely in their own language, and both have time to formulate their message carefully and can even ask for advice. The SpeakUp system is uniquely designed to act as a safety net, a ‘last resort’ reporting channel for the most serious and sensitive issues that otherwise would not be reported. A Case Management System allows compliance officers to keep track of incoming misconduct reports, to manage them in an efficient and simple way, and to be able to report and act on them in an accurate and compliant way.
Persistence IT is responsible for the development of the software for the SpeakUp system and the Case Management System. The software is developed with one common source base, but still highly configurable and customizable to allow customers to realise the best fit to their internal processes. Because of its nature, Persistence is responsible to deliver SpeakUp software with a high level of security and privacy protection.